TERMS AND CONDITIONS

1. General Information
   This website is operated by Azienda Agricola Di Prima S.r.l., based in Sambuca di Sicilia (AG), Italy.
   For any information, you can contact us at:
   info@diprimavini.it

These Terms and Conditions govern the use of the website, the booking of wine tastings and winery visits, and any purchases of products available online.

1. Bookings and Wine Tastings
   Wine tastings and winery visits can be booked through the booking system available on the website.
   Each experience includes information on the price, duration, indicative number of participants, and services included.
   A booking is considered confirmed once the procedure provided on the website has been completed and the relevant confirmation has been received.
   Guests are requested to inform us in advance of any allergies, food intolerances, or special requirements.

2. Prices and Payments
   All prices are stated in euros and, unless otherwise indicated, include applicable taxes.
   Payment may be made using the methods available at the time of booking or purchase.
   Before confirming an order or booking, the customer will be able to view the total price and any additional costs.

3. Changes and Cancellations of Wine Tastings
   Any requests to change or cancel a booking must be communicated promptly to Cantina Di Prima.
   Any specific cancellation and refund conditions indicated on the page of the individual experience shall prevail over the general provisions of this section.
   In the event of a significant delay or failure to attend without prior notice, the winery reserves the right to shorten the duration of the experience or consider the booking as unused.

4. Changes by the Winery
   In the event of exceptional circumstances, adverse weather conditions, force majeure, or unforeseen organisational requirements, Cantina Di Prima may change the time, itinerary, or certain elements of the experience.
   If it is not possible to provide the booked service, a new date or an alternative solution will be offered whenever possible.

5. Sale of Wines
   Products available in the online store are described on their respective product pages.
   Product availability may vary, and the inclusion of an item on the website does not guarantee its permanent availability.
   The sale of alcoholic beverages is permitted only within the limits established by applicable law and exclusively to persons who have reached the legal age required by law.

6. Shipping
   Where online sales are available, shipping times, methods, and costs will be communicated to the customer before the order is completed.
   The customer is responsible for providing complete and accurate delivery information.

7. Right of Withdrawal
   For online purchases made by consumers, the rights provided for under Italian and European legislation governing distance contracts shall apply, including, where applicable, the right of withdrawal.
   For many online purchases, consumers generally have 14 days to exercise the right of withdrawal, subject to the exceptions provided by law.
   Any exclusions or specific conditions applicable to services booked for a specific date will be indicated before the booking is completed.

8. User Responsibilities
   Users agree to use the website appropriately and to provide truthful and accurate information when submitting contact requests, bookings, or purchases.
   The website may not be used for unlawful purposes or in any manner that could compromise its proper functioning.

9. Intellectual Property
   Texts, photographs, images, trademarks, logos, graphics, labels, and other content available on the website belong to Cantina Di Prima or their respective owners.
   They may not be reproduced, modified, or used for commercial purposes without prior authorisation.

10. Privacy
    Users' personal data is processed in compliance with applicable data protection legislation.
    For further information, please refer to the website's Privacy Policy and Cookie Policy.

11. Complaints and Disputes
    For any complaints, you can contact Cantina Di Prima at info@diprimavini.it.
    Consumers may also use alternative dispute resolution (ADR) procedures where applicable. The former European ODR platform has been discontinued; therefore, outdated references or links to the ODR platform should not be included on the website.

12. Changes to the Terms and Conditions
    Cantina Di Prima reserves the right to update these Terms and Conditions in the event of changes to applicable legislation, organisational arrangements, or the services offered.
    The terms applicable will be those published on the website at the time of the booking or purchase.

Last updated: July 2026